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Conduct a regular or periodic governing-body self
evaluation.
In a 2005 Donors Forum survey of its Members and
Forum Partners, only about half of respondents reported that the organization's
governing body engaged in self evaluation. Self evaluation serves
several purposes: it reminds governing body members of their responsibilities;
it allows for individual and group reflection on how the governing
body can improve its service to the organization; and, it is an important
part of assessing the organization's overall effectiveness.
Self evaluation usually takes the form of reviewing
responsibilities and areas for assessment, collecting and tabulating
responses to a paper or online questionnaire, discussion of the results
and their implications by a committee or the full governing body,
and decision-making about next steps. Most experts recommend governing
bodies undertake self evaluation at least every three years.
Areas for evaluation include both internal and
external responsibilities from financial oversight to supervision
of the chief executive to communications and promotion of the organization.
The organization's by-laws, code of ethics, and board expectations
documents will help guide the assessment process. While some nonprofits
involve consultants in tailoring questionnaires and compiling results,
others use pre-packaged surveys available on the Internet and staff
or volunteers tabulate the results.
It may be tempting to "have a conversation
at a board meeting" as an alternative to a more formal process.
Such activities are not generally comprehensive enough, nor do they
provide opportunities for individual reflection on governing body
responsibilities. A structured discussion of survey results and
next steps will prove a much better use of limited governing body
time.
Search terms for locating samples on the Internet
include "board self assessment" or "board evaluation."
How-to guides and tools may be purchased from BoardSource,
which has governing-body self evaluation resources tailored by type
of foundation (e.g., family, community, etc.) as well as nonprofit
and association surveys. BoardSource also offers an online process
in addition to paper copies.
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